When Should You Upgrade Your Two-Way Radio System?

Reliable communication isn’t optional — it’s critical for public safety, utilities, healthcare, construction, and industrial operations across Indiana. But many organizations are still relying on radio systems that are years — or decades — old.

So how do you know when it’s time to upgrade? Here are seven signs your two-way radio system may be holding your team back.

1) Coverage Dead Spots Are Increasing

If your team regularly reports missed transmissions, static, dropped audio, or areas with no signal, your system may no longer match your operational footprint.

As facilities expand and operations grow, coverage needs change. A modern system design and coverage analysis can eliminate these gaps.

2) Equipment Failures Are Becoming Common

Frequent repairs, battery failures, or hard-to-find replacement parts are major warning signs.

• Discontinued models
• Limited parts availability
• Unsupported software

3) Your System Isn’t Supported Anymore

Many legacy systems are no longer manufacturer-supported, aren’t compatible with current accessories or infrastructure, and miss critical updates. That creates reliability risk — especially for mission-critical operations.

4) Audio Quality Is Poor

If users complain about static, background noise, or hard-to-understand transmissions, it may be time to modernize.

Today’s digital systems can deliver clearer audio — even in noisy environments like factories, job sites, and hospitals.

5) Your Operations Have Grown or Changed

You may need an upgrade if you’ve added new locations, expanded your workforce, or need better coordination across teams.

Modern systems allow for scalable growth and improved collaboration across departments and agencies.

6) You Need More Than Just Voice

Today’s communication platforms can include tools that improve safety and accountability:

• Text messaging
• GPS / location services
• Emergency alerts
• Dispatch integration
• Recording and reporting

7) Compliance or Interoperability Requirements Have Changed

If you need P25 capability, narrowband compliance, or interoperability with regional systems, upgrading can ensure your organization stays compliant and connected.